21-23 Aug 2024
ICC, Sydney

Session Information

31-Aug, 14:45 - 15:30

Using Artificial Intelligence to solve real-world customer challenges

AI (Artificial Intelligence) has long been regarded as a potential source of business innovation. With the enablers now in place, organisations are starting to see how AI can multiply value for them – especially in security and cyber security.
AI has the potential to cut costs while introducing new levels of consistency, speed and scalability to business processes. However, before investing in AI, it is essential to ensure you have identified the right challenge to determine the appropriate resources required to overcome that challenge.
This panel discussion will discuss the five most important steps to maximising the use of AI within your organisation.

1) Identifying real-world challenges
Too often, organisations spend vast amounts of time and energy solving the wrong problems. How do you identify the challenges that have the most significant impact on your business?

2) Defining AI versus video analytics
With so many new organisations seeking to take advantage of the explosive growth in AI, how do you determine which new solutions offer the benefits of AI versus sophisticated video analytics?

3) What does AI enable you to do?
Based on the marketing hype, one could be forgiven for believing that AI is a panacea to the world’s problems. The reality is quite different. To ensure you are getting the greatest return on investment, you must first understand the limits and capabilities of current AI systems, what they can do and how they do it.

4) Measuring return on investment.
It is one thing to identify a challenge and apply an AI solution. But how do you ensure that your solution has an enduring, positive impact on your organisation?

5) Understanding the ethical, regulatory, and legal issues relating to Artificial Intelligence.
Technology leaders of tomorrow need to understand issues of fairness, privacy, accountability, and transparency in this emerging technology to develop appropriate policy settings for effective use across society.

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