27-29 Aug 2025
ICC, Sydney

Session Information

22-Aug, 09:05 - 09:50

Panel: Future security – How Customer Focused Innovation is Driving the Future of Security

Technologies such as AI are playing a transformative role in shaping the security services landscape in Australia. The pace of technology advancements is revolutionising traditional security practices, enhancing operational efficiencies and addressing evolving security challenges. Security has become a critical business risk for boards. As a result, there is a growing understanding of the imperative to invest in innovative solutions that ensure operational resilience and provide protections against brand and reputational damage. Featuring a panel of CEOs from Australia’s leading security providers, this session will explore the technologies and innovations driving the future of security, what this will look like and how it will address the needs of customers.

Key Topics:

Broad areas to be discussed include:

• Customer driven solutions – how customer driven solutions are driving change. Getting customer buy-in and understanding of the investment required to deploy new technologies?
• Cyber – understanding the risks organisations face and the role security providers can play in delivering secure systems and solutions.
• Emerging Technologies: The panel will discuss the latest technological innovations such as AI, IoT devices, drones, facial recognition systems, and advanced surveillance tools, and their impact on security operations.
• Integration and Interoperability: Delve into the challenges and opportunities of integrating diverse security technologies and ensuring seamless interoperability to create a cohesive security ecosystem.
• Future Trends: Gain insights into the upcoming trends and innovations in technology and AI that are set to reshape the future of the Australian security industry.


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